The Move to a Digital Future

The Move to a Digital Future.pdf

Scarica PDF • 844KB

The banking industry is facing many threats, including increased competition in the retail sector from financial technology (FinTech) and platform-based competitors. It is becoming less common for banks to have physical branches and more common to use information technology (IT) and big data instead.

As a result, the industry is going through a lot of changes, leaving incumbents with outdated technology and branch networks that cannot keep up with the service standards of new competitors.